Growth & Operations Associate

About Us

At Decimo OOD, we're building the leading AI legal assistant for lawyers and legal professionals in Bulgaria. Decimo researches case law, analyzes and drafts documents, and delivers legal analysis grounded in real, verifiable sources.

More than 11,000 legal professionals across Bulgaria already trust Decimo, and it has completed over 400,000 legal tasks. Our users include leading law firms, regional bar associations, and public institutions such as Sofia Municipality.

We're a fast-moving startup at the intersection of law and artificial intelligence, and we're growing quickly.

The Opportunity

We're looking for a sharp, organized, and versatile associate to join our small team and keep the company running smoothly as we scale. This is a broad role. One day you'll be writing content and talking to customers, the next you'll be handling operations and helping improve our product. You'll work directly with the founders and see the impact of your work right away.

What You'll Do

• Help run our marketing and customer communications, from company social media to emails announcing new features
• Support our customers through live chat and help keep client work organized and on track
• Handle day-to-day operations and administration, including invoicing and company setup tasks
• Support our product team with hands-on tasks that help improve the quality of our AI

Who You Are (required)

• Fluent in both Bulgarian and English, with excellent writing skills in each
• Highly organized and detail-oriented, able to juggle many different tasks without dropping any
• A clear, friendly communicator who is comfortable talking with clients
• Self-directed and proactive, comfortable with ambiguity in an early-stage startup
• Comfortable using AI tools in your daily work and curious about how they can make you more effective
• Quick to learn new tools and processes

Nice To Have (optional)

• Experience in content creation, copywriting, or social media management
• Experience with customer support tools or CRM/task management software
• Background or interest in law or legal tech
• Experience with basic administrative or finance tasks such as invoicing
• Prior startup experience

Position Details

Location: Hybrid, Sofia City

Compensation: 1,200–1,700 net/month

Hours: Full time

Start Date: immediate

Trial Duration: 3 months, with permanent employment opportunity afterwards

Why Join Us?

You'll join a product that is already changing how legal work gets done in Bulgaria, used by thousands of professionals every day. Because our team is small, your work won't disappear into a process. It will shape how customers experience Decimo, how the market sees us, and how the company operates.

This role is a rare chance to build broad experience across marketing, operations, customer success, and AI, and to grow alongside a company from the ground floor.

Selected candidates will be invited to one or more conversations with our team.

Decimo OOD is committed to creating an inclusive environment for all team members. We welcome applications from candidates of all backgrounds who share our passion for innovation.