Afnan Eyad

• 2 years of experience in sales, customer service, and receptionist roles
• Skilled at building positive relationships with customers, clients, and cross-functional teams
• Strong communication and interpersonal abilities, able to effectively collaborate with marketing management and support other departments
• Experienced in handling a variety of customer inquiries and administrative tasks
• Comfortable working in fast-paced environments and meeting deadlines
• Adaptable and willing to assist with tasks outside of primary responsibilities as needed

Receptionist and Customer Service Officer, Marassi Galleria - December 2023 to March 2024*

• Greeted visitors and responded to inquiries in a friendly, professional, and efficient manner
• Managed scheduling, maintained detailed records, and provided general administrative support
• Handled a variety of customer requests, complaints, and transactions with a focus on problem-solving

Sales Associate, Al Rawnaq Perfumes Company - April 2022 to July 2023*

• Provided exceptional customer service to build strong relationships and drive repeat business
• Exceeded monthly sales targets through effective product knowledge and sales strategies
• Supported store operations including inventory management, visual merchandising, and other duties as needed

I have completed high school, major: commercial and currently studying cybersecurity at bahrain polytechnic university