Akeel Ahmed

Experienced Information Technology Manager with 25 years of experience in the technology industry. Proven track record of problem-solving and delivering innovative solutions to complex challenges. Skilled in managing network systems, cyber security, software development, and IT infrastructure. Applying for a position as Information Technology Director.

I am confident that I can make a significant contribution to your organization.

• Coordinated ICT infrastructure projects and implemented multiple business solutions supported by a secure network, resulting in 10% annual decrease in service downtime and increase of SIS service uptime assurance to 99.8%.
• During the pandemic, I faced the challenge of introducing and training all faculty on how to use Zoom to deliver online lessons. I overcame this challenge by creating a comprehensive training program that covered all aspects of using Zoom for teaching. I also created a secure, safe, and reliable teaching platform by using features such as Single Sign-On, two-factor authentication, and end-to-end encryption. As a result of my efforts, school registrations increased by 62%.
• Developed a user-friendly school website with an integrated online payment gateway, which streamlined the registration process for students and parents.
• Added a 360-degree virtual tour of the school's classrooms and facilities, which enhanced the marketing campaign and gave prospective students and parents a better sense of the school's capabilities.
• Significantly decreasedpaper usage by implementing cloud storage, documentimaging, and DocuSign.
• Decommissioned standalone printers to reduce total cost of ownership and introduced the Managed Print Services with features such as Fleet monitoring, Cost-per-page (CPP) reporting, Paper usage reduction and SLA Maintenance Contract.
• Developed and maintained effective ICT strategies, procedures, and standards to ensure secure systems and optimized service delivery.
• Worked with other schools to identify and adopt emerging technologies that would improve student learning and enhance the learning process.
• Successfully implemented a foolproof disaster recovery system by providing Failover and Load balancing rules ofthe firewall.
• Oversaw the development of security protocols to protect student,parent, and staffdata.
• Enhanced the organization's IT capacity and increased system availability by implementing continuous automation and monitoring mechanisms.
• Deployed virtual computer labs using Amazon Cloud Web Services (AWS EC2), which improved service availability, increased flexibility for future expansion, and reduced costs by 18%.
• Developed a state-of-the-art and cost-effective makerspace for talented students, equipped with 3D printers, laser and CNC machines, virtual reality system, audio/video recording studios, resin art, and robotics.
• Performed forecasting, budgeting, and acquisition of learning resources.
• Continue to stay up-to-date on emerging technologies, learning trends, and developments in information technology, and make recommendations for how they can be implemented to improve learning outcomes.
• Developed and maintained a strategic information technology roadmap.
• Implemented PFSense Firewalland Central Managed Wifi Voucher System Access Points.
• Managed a service-oriented ICT support team.

MBA Master of Business Administration

College De Paris