Mohamed Elsopki

Shift Leader with 6+ years of experience in McDonald's Bahrain managing high-volume QSR operations. Led teams of 8–12 crewmembers handling 200+ orders per shift. Certified in SLT Shift Leadership Transitions and CTC Crew Trainer. Reduced customer complaints by 20% and food waste by 12%. Currently seeking an Assistant Manager role in the QSR sector.

Shift Leader at McDonald's Bahrain (2015-01 – 2021-12)

• Managed 8–9 hour shifts for 8–12 crew; handled 200+ orders per shift
• Trained and certified 20+ new hires as CTC Trainer (85% first-time pass rate)
• Reduced food waste by 12% through daily inventory and waste monitoring
• Managed customer recovery and maintained service performance
• Managed cash handling with variance under 0.5 BHD

Store Manager at SUN CITY VENTURES (2021-01 – Present)

• Oversaw store operations including scheduling, inventory, and sales targets
• Led daily store performance to ensure operational consistency
• Managed and supported a team of 10 staff members

Diploma in Electronic & Computer – Advanced Technical High School (Al Wardian) (2015-01)