Reya Sabu

I am hospitality professional with 2+ years in retail operations at Pantaloons, lead 8–10 member teams through scheduling, cross-department coordination, and training. Holds a BSc in Hospitality from IHM Trivandrum, with internship at Renaissance Race Course Hotel in housekeeping, F&B service, and bakery, plus part-time outdoor catering taken up my skills under pressure. Multilingual in English, Hindi, Malayalam, and Tamil, delivering exceptional guest services.

Adapts to all situations and enthusiastic to learn.

In my most recent role as a Senior Executive at Aditya Birla Fashion Retail Limited (Pantaloons). I successfully managed store departments and led a team of 6 to 8 members.

My responsibilities included: Team Leadership: Managing diverse personalities to align them toward a single goal.

Operations Management: Coordinating with various departments and scheduling team working days and off-periods.

Strategic Growth: Developing alternative plans to drive growth for both specific departments and the store s a whole.

Additionlly, my experience in outdoor catering has taught me to handle high-pressure environments and master the art of time management.

My foundation in service excellence was built during my BSc in Hospitality and Hotel Administration and an internship at the Renaissance Race Course Hotel Bengaluru. These experiences refined my technical skills in housekeeping and food service, while also sharpening my ability to communicate complex information to guests in a sinple, effective manner.