Shady Debis

Passionate about restaurants, Assistant Manager with a successful background in the management of kitchen, front and back of house restaurant operations, coupled with strong knowledge of food and beverages, and hospitality. Demonstrates strong communication skills with the ability to resolve complaints, enforce quality and safety, and train and lead teams in the delivery of superior customer service. Client- focused with a successful background in the management and implementation of new menu items and operational improvements in order to deliver a truly exceptional, high-standard catering experience.

Assistant Manager at Zoma restaurant & cafe (2025-01 – Present)

Managed front-of-house operations, implemented new training programs resulting in improved service quality and increased customer satisfaction. Implemented cost-saving measures resulting in a 15% reduction in operational expenses. Developed and executed marketing strategies resulting in a 25% increase in customer base. Oversaw a team of 28 staff members, providing training and feedback to optimize performance.

Assistant Manager at Frisca Restaurant & cafe (2022-01 – 2025-01)

Managed front-of-house operations, implemented new training programs resulting in improved service quality and increased customer satisfaction. Implemented cost-saving measures resulting in a 10% reduction in operational expenses. Developed and executed marketing strategies resulting in a 25% increase in customer base. Oversaw a team of 20 staff members, providing training and feedback to optimize performance.

Supervisor at Wild burger restaurant / Treslicious desserts & cafe (2020-01 – 2022-01)

Team Leader at Kazoza restaurant (2019-01 – 2020-01)

– Academy of computer& information & technology