Waqas Uddin

Professional Sales Manager with over 10 years of experience in Telco sales industry. Adept at developing productive relationships with local business owners and establishing new business accounts to achieve sales goals. Excellent sales and marketing knowledge with advanced skills in market development and account retention.

Zonal Manager - HBL Konnect - Peshawar

(2023-11)

• Identify potential distributors and companies for onboarding onto our digital collection platform.
• Provide training and support to distributors and companies on the use of our digital collection tools.
• Manage relationships with distributors and companies to ensure their satisfaction and retention.
• Manage and Maintain Sales Department staff by training, appraising, counseling, motivating and developing programs within a territory.
• Build and maintain strong relationships with key stakeholders, including distributors, companies, and internal teams.
• Achieves monthly KPI targets such as Domestic Remittance, Mobile Accounts, Cash-in/Cash withdrawal, Konnect Subscription bundles, And QR Merchants.
• Lead the sales team in acquiring new merchants to expand the company's digital collection network and sales strategies to attract and onboard new merchants.

Area Sales Manager - Telenor Pakistan - Mardan

(2022-09 - 2023-11)

• Developed pipelines utilizing multiple marketing channels and sales strategies to increase profitability.
• Business Growth and improvement of market share within assigned territory.
• Channel Investment monitoring.
• Retail footprint expansions to increase availability of products and services.
• Route Planning and Target setting for RSOs.
• Target Achievement of Gross Adds ( FCA), Revenue ( Primary and Secondary Recharge) and Financial Services (DFS).

Area Retail Manager - Ufone - Peshawar, Shabqadar

(2021-11 - 2022-09)

• Effectively expanded market share and stimulated business growth within the designated territory.
• Achieving ongoing enhancements in trends encompassing minimum balance retailers as well as retail level service for FS and GSM.
• Enhanced accessibility of products and services by expanding the retail presence.
• Developed and executed strategic plans for route optimization and goal achievement by Distribution sales officers.
• Enhanced revenue growth by driving the sales of Gross Add, MNP, CYN, 4G handsets, WIFI devices and DFS (Financial Services such as M-wallets and Remittances), along with an increase in postpaid numbers at Biometric Devices.

Territory Sales Supervisor - Jazz - Peshawar, Swat

(2018-03 - 2021-11)

• Manages end-to-end process of establishing, expanding, and sustaining distribution channels across assigned area.
• Successfully met sales goals, distribution targets, and market share through proactive territory management.
• Achieved sales targets by analyzing customer buying patterns, market conditions, and competitor activities to fine-tune strategies.
• Increased sales of Gross Add, MNP, CYN, 4G handsets, WIFI devices, DFS (Financial Services, M-wallet, Remittances & cash in), and postpaid numbers at Biometric Devices.
• Providing motivation, counseling, and explanation of profitability model to team members while managing franchise and retail channel.

Key Account Manager - Ufone - Peshawar

(2016-11 - 2018-03)

• To interact with customers to contribute towards achieving new sales, complaints handling, service requests, upselling and cross selling targets and compliance to company guidelines.
• Designing and implementing strategic sales plan that expands company's customer base and ensure its strong presence.
• Meeting monthly assigned Sales/Revenue through different products in GSM, Fixed Data and DFS (Digital Financial Solutions). Negotiate/close deals and handle client complaints.
• knowledge of IoT / M2M / CMT/ office 365 and all cloud based products offered in the industry.
• Evaluating customer needs and proposing products from current portfolio or helping the product team develop client specific products.

Customer Services Representative - Warid Telecom - Peshawar

(2013-10 - 2016-11)

• Acknowledging customers promptly and treating them in courteous manner.
• Finding out what information, products or services customer requires to meet his/her needs, providing clear, accurate and relevant information.
• Assist in analysis of customer trends to enhance sales and service management process and pre-requirements.
• Sales activity planning, including reviewing existing customer files to identify sales opportunities.
• Utilizes collected customer information for analyzing and preparing product or service reports.
• Suggested improvements for optimizing service levels.

Master of Business Administration - Finance - Institute of Management Sciences - Peshawar (2012)

Bachelor of Business Administration - Information Technology - Institute of Management Sciences - Peshawar (2009)