Sales Supervisor (Retail & IWS) - Castrol Lubricants CTC L.L.C - UAE
(2020-04)
- Managing & Developing Retail, IWS & CAS Castrol business of the city.
- Responsible for brand Channel Development, Business Development & Customer Relationship Management in B2B B2C.
- Develop & Manage brand market share, revenue and gross profits.
- Implementing network strategy for sales of Castrol objective, including identification and induction of new retail business partners.
- Achieving monthly & Quarterly sales targets by maintaining high customer satisfaction
- Accountable to identify new Retail business opportunities and to lead opportunities to high value commercial sales.
- Daily market visit to add new customers i.e. Retailers /CAS/Workshops business.
- Closely work with marketing department to promote Castrol brand by increasing retail market share.
- Maintain the reporting system as per organization standard
- Develops deep market and account knowledge, obtaining accurate information on brand selling trends, emerging technologies, competitive activity, characterization of competitive products, voice of the customer and market needs.
Business Development Manager (Corporate & Retail) - Visco Lubes Lubricants L.L.C - UAE
(2017-12 - 2020-03)
- Accountable to identify new business/product opportunities and to lead opportunities to high value commercial sales.
- Identifying target accounts for company products or new product development for existing or new markets.
- Develops new business plans, sales process, and strategy for the corporate & retail market that ensures attainment of company sales goals and profitability.
- Achieving monthly sales targets, generating new business while maintaining high customer satisfaction and retention.
- Responsible for personal major corporate accounts sales production
- Developed new sales channels through Power retailers, small retailers and re-export sales.
- Plan and evolve a self-sustaining, profitable business model for the UAE market and look at opportunities in surrounding countries of UAE. Segmentation of lube volume drivers and chalk out extraction plans from each segment.
- Managing Channel partner's sales, Pricing, Forecast, Dealer promotion & Campaigns.
- Advertising, PR & Promotion to attract more sales opportunities and create awareness within the corporate as well as retail sector.
Sales Manager (Corporate & Retail) - Turbolin Lubricants L.L.C - Dubai
(2015-10 - 2017-11)
- Establish and maintain business relations and generate new business for Lubricants products.
- Achieving sales targets, generating new business while maintaining high customer satisfaction and retention.
- Monitor & contribute actual performance of sales on various parameters against approved budgeted figures and take suitable corrective action where required, to meet the assigned goals
- Study market trends as well as competitor activities and suitably update Senior Management on latest market / industry developments.
- Ensure that van salesmen provide all customers with a high quality of service and value in all stages of the sales process
- Make calls on prospective customers; send marketing collateral comprising of brochures and catalogues
Sales Executive - Casanostra General trading L.L.C - Dubai
(2013-10 - 2015-09)
- Listening to customer requirements and presenting appropriately to make a sale.
- Establish and maintain business relations and generate new business for company Lubricant products.
- Developed supply plans and sales directions.
- Business Management process Quotations, Follow-up, negotiate, and finalize orders.
- Target accounts Independent and corporate companies, construction firms and Major companies
- Market research, feasibility report, competition analysis and budgeting prior to initiating new business opportunities.
Sales Supervisor - Uniglobe Tourism and logistics L.L.C - Dubai
(2011-10 - 2013-09)
- Maintaining relationships with existing customers through regular visits
- Ensure high level of consumer satisfaction by building and maintaining good relationship with potential customers.
- Initiate and close deals.
- Achieved the sales targets in diversified products (Tourism Packages, Ticketing sales and Shipments)
Customer Service Officer - Zajel FZC - Dubai
(2009-09 - 2011-09)
- Outdoor product selling.
- Visiting the corporate clients with CS manager & Team Leader.
- Daily Cash managing of sales.
- Provide Services to valued Customers.
- Timely Following up on customer complains.
- Resolving customer queries.
Team Leader - United Bank Ltd
(2007-06 - 2009-08)
- Team leader of Auto Loans department.
- Achievement of the Monthly & Annually targets.
- Backup of Relationship Manager and overall in charge of station.
- Offer UBL-consumer Products to the valued customers.
- Play the key role to establish a strong Co-ordination level with Cross-functional Departments i.e. Policy, HR, CIU, EMVU, Operations, Service & Quality and Collection.
