SQA Engineer

Department: Information Technology

Location: CRI-Costa Rica-Belen

Description

Role summaryAs an SQA Engineer, you will design and execute test strategies that ensure the reliability, accuracy, and consistency of applications, automations, and custom-built solutions. You’ll play a critical role in helping citizen developers validate their agents and workflows, bridging traditional QA principles with emerging quality challenges — including testing Microsoft AI agent builder tools and internally developed platforms.

This role is ideal for a QA engineer with strong automation skills and a passion for new technologies, who is eager to apply proven testing discipline to next-generation intelligent solutions.

Role expectations

• Develop, maintain, and execute automated and manual test cases for agents, workflows, and custom-built solutions.
• Validate agent behavior, automation logic, and integration points across Microsoft tools (e.g., Copilot Studio, Azure AI Foundry) and internal platforms.
• Build and enhance test automation frameworks to support citizen developer testing and enterprise-grade solutions.
• Collaborate with developers, solution architects, and citizen developers to diagnose, document, and track defects.
• Evaluate agent performance, prompt behavior, and edge cases against predefined benchmarks.
• Contribute to CI/CD testing processes and pipelines for deployments.

Typically

What we're looking for

• Normally requires a bachelor’s degree in computer science, Engineering, or related field (or equivalent experience).
• Minimum of 2 years of experience as an SQA, Test Automation, or QA Engineer.
• Ability to speak and write English fluently (B2+).
• Proficiency in Python and one or more of: JavaScript, Java, or TypeScript for automation scripting.
• Strong understanding of software testing principles, test case design, and defect lifecycle management.
• Experience building or maintaining test automation frameworks (e.g., PyTest, Cypress, Selenium, Playwright).
• Working knowledge of SQL and structured data validation.
• Familiarity with AI agent workflows, LLM fundamentals, and prompt evaluation.
• Experience testing RESTful APIs and using tools such as Postman or pytest-requests.
• Exposure to cloud environments (Azure preferred; AWS or GCP also valuable) and CI/CD pipelines (e.g., GitHub Actions, Jenkins).

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Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.