Systems Analyst – Application Support

Position: Systems Analyst – Application Support (Agribusiness)

Professional Profile: Experienced professional in system support, business analysis, problem-solving, and user assistance. Results-oriented, with a client- and business-focused approach.

Main Responsibilities

• Provide support for applications related to agribusiness and tax document messaging (SEFAZ).
• Analyze and identify bugs, operational failures, and incident root causes.
• Log and report bugs, as well as suggest process and system improvements.
• Develop queries and reports in PL/SQL (low and medium complexity).
• Collaborate with internal IT teams for joint problem resolution.
• Manage service priorities according to urgency and impact.
• Work aligned with project methodologies and client guidelines.

Behavioral Competencies

• Customer focus
• Good communication
• Proactivity
• Teamwork
• Ability to work under pressure
• Meeting deadlines with quality
• Risk identification and mitigation
• Organization and prioritization

Languages

• Intermediate English (emphasis on reading and writing); desirable comprehension and conversation.

Availability

• Availability to work night shifts on a 12x36 rotation, according to operational needs.