Alan Marques

Account Manager and digital operations professional with 4+ years of experience in AdTech and publisher monetization, managing publisher relationships and supporting day-to-day operations across Google Ad Manager, AdSense and AdX. Experienced in performance and traffic analysis, monetization follow-up, troubleshooting, partner communication, issue ownership and identifying opportunities for account improvement.

Native Brazilian

Portuguese speaker with advanced English, strong organizational skills and a practical, data-driven approach to publisher support.

Account Manager / Digital Operations at OTZ Ads (2021 – 2025)

• Managed a portfolio of publisher and website accounts, serving as a point of contact for commercial and operational needs in a publisher-monetization environment.
• Supported monetization operations involving Google Ad Manager, AdSense and AdX, monitoring account performance, traffic and platform information to identify issues and improvement opportunities.
• Analyzed traffic and tracking data to investigate inconsistencies, UTM issues, invalid-traffic risks, policy concerns and other operational problems affecting publisher accounts.
• Owned publisher issues through follow-up and resolution, coordinating with partners and internal teams while keeping communication clear, proactive and action-oriented.
• Translated technical and performance-related information into practical guidance for publishers and maintained organized follow-up across multiple accounts and deadlines.

Customer Service Representative at Paschoalotto Servicos Financeiros (2019 – 2019)

• Handled customer interactions in a structured service environment, recording information accurately, following defined procedures and resolving requests within service standards.

Administrative - Finance & Control at Nestle (2016 – 2018)

• Supported administrative, finance and control routines using spreadsheets, business records, Microsoft Office and SAP, with focus on accuracy, organization and deadline compliance.

Office Assistant at Otavio Augusto Custodio de Lima e Advogados Associados (2012 – 2015)

• Supported office administration, document organization, client-facing routines, records and deadline-sensitive follow-up.

Technical Diploma in Business Administration – SENAC

Advanced English – Fisk

Web Designer Developer – Microcamp

Business Administration Undergraduate Studies (degree not completed) in Business Administration – UNINTER

High School Diploma – Fundacao Bradesco