Aldi Cantinho

I grew up on a farm and shifted to Information Technology when I was 20. Since then, I have worked in several positions related to computers, networks, system administrator, printer maintenance, fiber optics installation instructor, and many others. If it is related to technology, I can do it or learn it very fast.

My English level is C1, and Portuguese is my primary language. I´m currently living in Brazil and would like to move to Europe, although a Remote position is an exciting starting point.

Enthusiastic IT Support professional with 20+ years of experience, working as a liaison between consumers/users and corporations. Skilled communicator and listener with experience remedying conflict, and keen organizational skills. Dedicated to providing reliable and friendly service without ever compromising the reputation or competencies of the organization. Highly motivated. Competent team player.

Advanced troubleshooting skills, acquired over more than 20 years working in various tech support positions

Fast learner, I can rapidly acquire new skills

Experience with hands-on, remote, e-mail/chat and phone support

Diploma in Information Technology - Security - Catholic University of Brasília, Brazil

CompTIA A+ certified