Augustinas Juknevicius

Disciplined and tech-savvy professional with a strong background in managing digital systems and organizing complex operational processes. Experienced in high-pressure environments, resolving technical malfunctions, and acting as a primary liaison between management and teams. Known for being reliable, punctual, and focused on delivering results.

Highly adaptable and equipped with foundational technical skills, ready to support daily digital operations, manage personnel workflows, or transition into Quality Assurance and broader IT support roles.

Remote Operations & System Administrator at AKS LDN Limited (2023-05 – Present)

• Managed and maintained company digital systems as the primary administrator, ensuring all internal software and tools remained highly functional.
• Handled day-to-day HR tasks including digital payroll processing, holiday tracking, and managing staff contracts.
• Served as the primary link to financial reporting teams and accountants to ensure data accuracy.
• Acted as the main point of contact for staff, resolving internal conflicts and managing personnel issues with a focus on professional communication.
• Provided direct executive support by coordinating complex schedules and managing high-priority communications.

Operations Supervisor at Subway - Colchester (2019-06 – 2023-04)

• Directly resolved system malfunctions and hardware issues, arranging for technical repairs to maintain maximum uptime.
• Supervised staff activities, evaluated the store for inspections, and trained new team members on system procedures.
• Monitored sales and productivity data to optimize workflow design and keep operational costs under 25%.
• Managed weekly inventories, communicated with providers for orders, and maintained accuracy within digital system management tools.
• Created adaptive schedules based on staff availability and adjusted the rota based on changing circumstances.

Assistant Manager / Store Associate at Lidl & Peek & Cloppenburg (2016 – 2018)

• Implemented new ordering processes to improve effectiveness and identified habits to increase overall productivity.
• Resolved complex customer complaints professionally while prioritizing and maintaining high satisfaction standards.

A-Levels – Kaunas John Paul 2nd Gymnasium (2010-08 – 2014-06)