Carolina Rocha

Senior Account & Communication Professional with 10+ years of experience in client management, customer support, marketing, and large-scale event execution. Proven ability to lead end-to-end projects, manage international clients, and deliver high-impact brand experiences. Strong in strategic communication, stakeholder management, process organization, and copywriting, with a natural ability to translate client needs into clear, effective solutions and build lasting professional relationships.

Account Manager at Pivot - Marketing Agency

• Managed client accounts and led end-to-end projects
• Developed briefs, timelines, and project plans
• Coordinated internal teams and external stakeholders
• Ensured project delivery, quality, and client satisfaction
• Supported large-scale events and brand activations

Marketing Analyst at CC Health Clinic

• Managed digital marketing and social media
• Created content, reports, and presentations
• Monitored performance and optimized campaigns

Journalist at O Globo | Newspaper

• Produced content, interviews, and reports

Marketing Assistant at Fédération Internationale de Football Association

• Supported marketing and event operations - FIFA World Cup™
• Corporate events, brand activations, and live experiences

Master's in International Relations – Universidade Federal Fluminense

Bachelor's in Communication – Centro Universitário Hélio Alonso

Bachelor's in Economics – Universidade Federal Fluminense