Gedson Júnior

Provide Level 1/Level 2 IT and operational support for daily activities within an automotive repair center, troubleshooting systems and ensuring high availability of internal infrastructure. Spearhead the implementation of an AI-driven chat automation system utilizing n8n and LLMs to optimize customer interactions, effectively reducing response times and monitoring SLA fulfillment.

Administrative Assistant & IT Manager at Londricar (2025-01 – Present)

• Provide Level 1/Level 2 IT and operational support for daily activities within an automotive repair center, troubleshooting systems and ensuring high availability of internal infrastructure.
• Spearhead the implementation of an AI-driven chat automation system utilizing n8n and LLMs to optimize customer interactions, effectively reducing response times and monitoring SLA fulfillment.

Full-Stack Developer & Paid Traffic Manager at Otv Company (2023-02 – 2024-12)

• Engineered and debugged high-performance web applications, consistently resolving front-end and back-end integration errors to improve user experience (UX).
• Investigated and resolved technical bottlenecks in web campaigns, applying analytical thinking to translate business requirements into scalable, stable solutions.
• Collaborated remotely with cross-functional teams, maintaining active communication to address critical issues and deploy optimizations.

Bachelor's Degree in Software Engineering – UNIRITTER - Centro Universitário Ritter dos Reis (2028-12)