Jared Williams Maxwell

Security Supervisor with 4+ years across mall, hospital, banking, and retail environments. Proven in access control, CCTV surveillance, incident response, and team leadership.

Massachusetts

Class A LTC holder and CPR/AED certified, recognized for situational awareness, de-escalation, and sound judgment under pressure. Prior restaurant manager with staff training and operations experience.

Security Supervisor / Guard at Emerald Square Mall Realty Holding LLC (2024-12 – Present)

• Supervise security operations for regional mall, coordinating officers per shift and maintaining safety for shoppers, tenants, and staff
• Lead response to medical emergencies, disturbances, and theft incidents
• Oversee after-hours access control and enforce mall policies
• Train new officers on post orders, radio protocol, and professional customer service

Hospital Security Officer at NESCT Security Agency LLC (2023-03 – 2025-03)

• Secured 24/7 hospital environment, protecting patients, staff, and visitors
• Monitored multi-camera surveillance system and controlled access to ED, behavioral health, and maternity units
• Responded to alarms, Code White calls, and elopement risks using verbal de-escalation
• Completed detailed incident reports in compliance with HIPAA and hospital policy

Bank Security Officer at Prosegur (2022-08 – 2023-08)

(Concurrent)

• Protected bank assets, employees, and customers during business hours
• Monitored for suspicious activity and enforced security policies
• Responded to alarms and coordinated with local law enforcement as needed

Manager at Trinity Management LLC (2019-06 – 2023-09)

• Oversaw daily restaurant operations, ensuring quality, safety, and cleanliness
• Managed, trained, and scheduled staff of 20+, resolved customer concerns
• Maintained inventory control, food safety compliance, and operational efficiency
• Contributed to profitability and team development

Associate of Science in Criminal Justice – Bristol Community College (2020 – 2022)

High School Diploma – Massachusetts (2019)