Julia Marvilla

Business Operations and Finance professional with experience across financial management, operational strategy, business intelligence, procurement, commercial operations, process improvement, and technology-enabled initiatives. Combines analytical thinking with hands-on execution, strong attention to financial and operational detail, and a collaborative approach to cross-functional work. Experienced in developing reporting structures, performance tracking, process improvements, and data-driven analyses that support better decision-making and operational efficiency.

MANAGER, BUSINESS TRANSFORMATION & OPERATIONS at Ifood / 99food Business Sales (2025-01 – Present)

• Lead cross-functional initiatives across operations, product, technology, and business functions to improve service performance, customer experience, and operational scalability.
• Partner with product and engineering stakeholders to translate operational data, customer insights, and performance metrics into actionable business improvements.
• Develop performance tracking frameworks, reporting structures, and operational review processes to improve visibility, accountability, and decision-making.
• Drive process redesign, workflow optimization, and continuous improvement initiatives to improve execution consistency, service reliability, and organizational efficiency.
• Deliver business intelligence, operational analytics, and performance insights to support business decisions and operational planning.
• Improved operational performance to 98.4% on-time delivery while reducing inefficiencies by 14% through data-driven optimization initiatives.

PROJECTS OPERATIONS at State Grid Brazil Holding S.A (2021-01 – 2023-12)

• Coordinated initiatives across finance, procurement, operations, and technical teams to support project execution and organizational objectives.
• Developed reporting frameworks consolidating operational performance, procurement activity, project milestones, and business metrics into structured decision-support tools.
• Supported process standardization, workflow optimization, and governance initiatives to improve transparency and execution consistency.
• Used Protheus and Fluig to manage approvals, workflows, procurement processes, and operational controls across business functions.
• Delivered reporting and analytical insights supporting prioritization, planning, resource allocation, and management decision-making.

AU PAIR PROGRAM at Cultural Care Au Pair (2023-01 – 2025-12)

• Operated in a structured, high-responsibility international environment requiring strong organization, coordination, adaptability, and communication.
• Managed complex schedules, priorities, expectations, and daily execution with a high degree of reliability and autonomy.
• Developed strong cross-cultural communication and interpersonal skills while adapting to different environments and expectations.

COORDINATOR, FINANCE & BUSINESS OPERATIONS at Brasa Viva (2018-01 – 2022-12)

• Supported financial, operational, commercial, procurement, and business development activities contributing to organizational performance and growth.
• Supported budgeting, forecasting, financial oversight, purchasing, vendor management, contract administration, pricing, and cost-control activities.
• Developed reporting systems, performance dashboards, and business intelligence tools to support planning and operational decision-making.
• Established performance tracking processes covering revenue, profitability, operational efficiency, customer demand, and business performance.
• Supported procurement activities including sourcing, purchasing controls, supplier management, inventory planning, and vendor relationships.
• Participated in digital transformation initiatives, workflow redesign, customer acquisition programs, and operational process improvements.
• Supported B2B sales, commercial partnerships, implementation projects, contract administration, and revenue growth initiatives.
• Identified operational inefficiencies and supported process improvements that enhanced execution speed, service quality, customer experience, and cost efficiency.
• Supported business expansion initiatives through financial oversight, operational monitoring, and performance management across multiple locations.

Bachelors in Economics – Anhembi Morumbi University (2025-01 – 2029-12)