Kasey Mccoy

Customer-focused expert with a profound dedication to improving client experiences and driving satisfaction. Skilled in identifying and responding to client needs while facilitating effective communication and solutions. Passionate about delivering tangible value and support to customers and colleagues alike.

Admin Intern at SANTA BARBARA INTERNATIONAL FILM FESTIVAL (2026-02 – Present)

• Sold tickets to customers in a fast-paced environment, ensuring accurate transactions and providing excellent customer service
• Assisted customers with inquiries about event details, seating options, and ticket availability
• Resolved customer complaints or issues regarding tickets promptly and professionally

Sales Associate at TOY CRAZY (2025-01 – 2025-05)

• Assisted customers with purchases, provided friendly service, operated the cash register, and handled transactions accurately
• Maintained store organization through inventory restocking and supported a welcoming retail environment by greeting and assisting customers

Front of House Staff at MOTHER MOO CREAMERY (2022-02 – 2023-08)

• Provided exceptional customer service to ensure a positive dining experience for guests
• Responded promptly to guest inquiries or complaints, resolving issues in a professional manner to ensure guest satisfaction
• Worked collaboratively with team members to provide efficient service during busy periods while maintaining high-quality standards

Bachelor's degree in History – WESTMONT COLLEGE (2023-27)