Kidus Dagne

Cybersecurity Technology student with hands-on academic experience configuring Linux and Windows systems, virtual machines, routed networks, VLANs, firewalls, and cloud infrastructure. Skilled in diagnosing connectivity and configuration issues, documenting technical procedures, and maintaining accurate inventories and workflows. Prepared to support secure IoT and cybersecurity testing environments through careful troubleshooting, customer service, and a quality-focused approach.

Library Page at Montgomery County Public Library (2022-12 – 2025-03)

• Maintained accurate, high-volume materials and inventory workflows by following established procedures and resolving discrepancies promptly.
• Assisted staff with collection-management tasks, including processing, tracking, and organizing new materials.
• Prioritized time-sensitive work and provided dependable customer-focused support in a fast-paced public-service environment.

Sales Associate at Clarks Retail Store (2021-10 – 2022-02)

• Provided customer service, supported inventory accuracy, and resolved routine questions professionally.
• Collaborated with team members and adapted quickly to shifting priorities during daily store operations.

Volunteer at Gaithersburg Library (2019-12 – 2020-03)

• Supported staff with organizing materials and maintaining orderly public spaces while developing teamwork and workplace responsibility skills.

Bachelor of Science in Cybersecurity Technology – University of Maryland Global Campus (UMGC) (2026)

Undergraduate Certificate in Computer Networking – University of Maryland Global Campus (UMGC) (2026)