Software Asset Management Consultant at SoftwareOne (2024-03 – Present)
- Software management, preparation of ELPs for client environment audits.
- Preparation of reports and studies on Microsoft license environments, VMware, SAP, IBM (PPA), Autodesk, Oracle JAVA.
- Presentation and preparation of the results (GAPs) finding for each project (PPT)
- Research on licensing, pricing, and environment optimization to generate savings.
ITAM Specialist at 4Matt Tecnologia (Porto Seguro) (2022-12 – 2023-11)
- Preparation of ELPs and support auditing for client environment.
- Preparation of reports and studies on license environments.
- Assisting the client (Porto Seguro) in succeeding in environment audits conducted by suppliers.
Associate Professional Service Delivery Coordinator at DXC (Asset Management) (2019-07 – 2022-12)
- Software management, report preparation, renewals, and purchasing.
- Negotiation with suppliers regarding software acquisition and renewal, aiming at cost reduction (savings).
- Purchase processing within the ezBuy tool.
- Submission of forms for financial approval (PRB).
- Maintenance of the Asset Manager – ESL tool to ensure data is always up to date
- Handling tasks such as DECOM / TORQUE.
Quality Control Coordinator at HP (Grupo Accor) (2014-10 – 2019-07)
- Management and definition of service parameters according to standards set by the company headquarters (Paris).
- Quality team management, provision of hotel, client, and other tourist information on a specific intranet.
- Preparation of quality reports for decision-making and team management.
- Monitoring of reservations and service provided by analysts.
- Review of service processes with the creation of action plans (training and other necessary adjustments) for the sustainability and maintenance of the area.
Governança de Processos em TI at HP (Braskem) (2014-04 – 2014-09)
- Management and definition of service parameters according to company headquarters standards.
- Organization of meetings with clients and partners in the USA, Mexico, and Germany.
- Management and structuring of processes to ensure compliance with procedures for handling improvement requests in Braskem's systems and network.
