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IT professional with extensive experience in bilingual technical support. Strong background in customer service operations, technical troubleshooting, and app/game testing. Fluent in English, Spanish, and Portuguese.
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Content Moderator at Concentrix (2025-02 – 2025-09)
Senior Bilingual Support Technician at Airbnb (2022-05 – 2023-08)
Bilingual IT Support Specialist at Apple (2020-01 – 2021-02)
Bacharelado in Systems Analysis and Development – IFMG Campus Formiga
