Global L&D Intern - Wellhub (formerly Gympass) - São Paulo, São Paulo, Brasil
(2024-06 - 2025-12)
- Contribute to the design, update, and execution of company-wide learning programs aligned to strategic development priorities.
- Collect and analyze key learning metrics—including participation, satisfaction, and feedback—to optimize organizational training outcomes.
- Coordinate logistics and provide real-time support for digital and live training sessions via Zoom, Google Meet, and other platforms.
- Manage pre- and post-training communications, ensuring clear information flow to participants and stakeholders.
- Administer training records, utilizing Google Workspace tools to retain and report data securely and efficiently.
- Maintain digital learning platform content (Udemy for Business), supporting accessibility and continuous learning opportunities.
- Lead onboarding sessions and soft skills training for internship and affirmative action program cohorts.
- Leverage AI technologies to develop engaging training materials and strengthen learning initiatives.
Talent Acquisition Intern | Hygiene, Health and Nutrition - Reckitt - São Paulo, Brasil
(2022-11 - 2024-06)
- Collaborated with senior managers to align hiring profiles and business objectives across multiple functions.
- Managed end-to-end recruitment processes for apprentice, internship, and commercial roles throughout Brazil.
- Enhanced candidate attraction and retention strategies by utilizing LinkedIn, Vagas.com, and the company's Careers Page.
- Monitored and reported on key recruitment KPIs, contributing to continuous process improvements.
- Processed supplier payments in MyBuy, ensuring timely and accurate transactions for external vendors.
- Supported talent management and wellbeing initiatives, including group assessments and mental health committee projects.
- Provided translation support for documentation between English and Portuguese, aiding cross-border team communication.
Talent Acquisition Center (Global) - TikTok - São Paulo, Brasil
(2022-04 - 2022-09)
- Assisted with recruitment processes across APAC and EMEA regions, ensuring timely and compliant hiring support.
- Authorized and updated administrative documentation to keep KPIs current and relevant for global talent acquisition.
- Participated in cross-functional recruitment initiatives, collaborating with distributed teams.
- Supported candidate experience by communicating efficiently and maintaining high-touch correspondence.
Customer Success Agent - RealLife English - Remote / Durango, Colorado, USA
(2021-01 - 2022-01)
- Engaged with students to identify challenges, resolve issues, and encourage progress in online English programs.
- Utilized OKRs to define and measure student and team targets, driving continuous operational improvements.
- Led virtual group discussions on career and soft skills topics for a global learning community.
- Analyzed trends in customer satisfaction and NPS data to inform retention strategies.
- Collaborated with teams to update processes, documentation, and support materials.
- Contributed to podcast transcription and quality assurance efforts, refining English content for publication.
Professor de Inglês Independente - Lucas Mateus Teaching - Frutal, Minas Gerais, Brasil
(2017-03 - 2022-12)
- Delivered tailored one-on-one English instruction to adult learners, using New English File methodology and digital resources.
- Developed personalized lesson plans to address students' professional and personal language goals.
- Integrated online tools and adaptive learning approaches to optimize learner progress.
- Monitored performance through regular assessments, feedback sessions, and progress tracking.
Professor de Inglês - Fisk Centro de Ensino - Frutal e Região, Brasil
(2018-03 - 2021-01)
- Instructed beginner through advanced learners, applying Fisk's progressive teaching approach.
- Provided regular performance feedback, tracked individual progress, and maintained academic records.
- Participated in pedagogical reviews, professional development conferences, and school events.
- Supported engagement activities to foster motivation and connection among diverse student groups.
- Continually updated teaching practices for improved learning outcomes.
Office Assistant - Hi-Tech English - Frutal e Região, Brasil
(2015-02 - 2017-06)
- Assisted in English instruction and academic support for students aged 9 to 15.
- Managed office administrative tasks, including scheduling and document handling.
- Interfaced daily with native English speakers, strengthening cross-cultural communication.
- Maintained accurate records and supported organizational logistics for educational programs.
