Mariana Werner
Marketing
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Sobre
Digital Marketing student with experience in customer service at a 5 star luxury hotel ; aviation crew at an international airline. Extensive experience in volunteering with children. Reliable, flexible and quicklearner, ready for new challenges .
Experiência
EMIRATES AIRLINES - DUBAI - UNITED ARAB EMIRATES
Cabin Crew - February 2022 - July 2022 - Taking care of passenger's well being and safety during the flight;
- Resolving unexpected situations onboard, applying first aid and explaining security instructions to customers;
- Communication with crew members and passengers regarding security protocols and cabin functionality.
PALÁCIO TANGARÁ, OETKER COLLECTION - SÃO PAULO/SP, BRAZIL
Front Desk Hotel - September 2021 - December 2021
Recreation Assistant - February 2014 - August 2015
2020 - 2021 - Hospitality studies
- Greet guests with a smile and answer their questions
- Make reservations at the hotel's restaurants
- Work directly with concierge staff
-Handle direct calls from guests and potential customers
- Clean and tidy front desk area
Formação
CENTRO UNIVESITÁRIO UNINTER - SÃO PAULO/SP, BRAZIL
February 2023 (ongoing ) Digital Marketing
CENTRO UNIVERSITÁRIO SENAC - SÃO PAULO/SP, BRAZIL
2020 - 2021 - Hospitality studies
WINGS ESCOLA DE AVIAÇÃO CIVIL - SÃO PAULO/SP, BRAZIL
2019 - 2020 : Cabin Crew National License
