Mariany Rasmussen
Results-driven communicator with proven expertise in digital correspondence, audience engagement, and content strategy
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Sobre
Native Portuguese speaker (Brazil) with fluent, C1-level written English and intermediate Spanish. Results-driven communicator with a proven record of managing high-volume digital correspondence, tracking performance data, and translating audience feedback into measurable improvements — reliable, detail-oriented, and comfortable working independently across remote, international teams.
Experiência
Social Media & Community Management - Cubo Music / Cubo Talent - Remote, part-time
(2025-10)
Managed daily written communication with fan communities across official channels, handling high message volume with attention to detail and a consistent, on-brand tone — content averaged 888.5K views and 54K interactions.
- Monitored engagement data to identify trends and adjust communication in real time, contributing to a single post reaching 4M+ views and 3M+ accounts.
Executive President / Business Director - Ponto Comunicação (Junior Enterprise) - Federal University of Goiás (UFG)
(2025-01)
Structured the end-to-end customer journey and oversaw Customer Success operations, setting standards for service quality, responsiveness, and professional written communication with clients.
- Managed cross-functional teams and internal processes, developing training materials and communication guidelines that improved consistency and attention to detail across the organization.
Bilingual Guest Relations - MotoGP Goiânia - Goiânia, Brazil
(2026-03)
Partnership with the City Hall of Goiânia. Provided written and in-person support to international tourists, riders, and racing teams in English and Spanish, resolving questions accurately and professionally under time pressure.
- Collected, organized, and tabulated customer satisfaction (CSAT) forms, translating feedback into actionable insights to improve future events.
- Maintained a calm, service-oriented approach while handling a high volume of visitor requests across a short, high-intensity event window.
Communication Planning - Behind the Market
(2024-12 - 2024-12)
Fashion & advertising industry event. Structured audience positioning and tone of voice for external communications.
Formação
Bachelor's Degree - Social Communication — Advertising / Marketing - Federal University of Goiás (UFG) (2024 - 2027)
