Mariany Rasmussen

Native Portuguese speaker (Brazil) with fluent, C1-level written English and intermediate Spanish. Results-driven communicator with a proven record of managing high-volume digital correspondence, tracking performance data, and translating audience feedback into measurable improvements — reliable, detail-oriented, and comfortable working independently across remote, international teams.

Social Media & Community Management - Cubo Music / Cubo Talent - Remote, part-time

(2025-10)

Managed daily written communication with fan communities across official channels, handling high message volume with attention to detail and a consistent, on-brand tone — content averaged 888.5K views and 54K interactions.

• Monitored engagement data to identify trends and adjust communication in real time, contributing to a single post reaching 4M+ views and 3M+ accounts.

Executive President / Business Director - Ponto Comunicação (Junior Enterprise) - Federal University of Goiás (UFG)

(2025-01)

Structured the end-to-end customer journey and oversaw Customer Success operations, setting standards for service quality, responsiveness, and professional written communication with clients.

• Managed cross-functional teams and internal processes, developing training materials and communication guidelines that improved consistency and attention to detail across the organization.

Bilingual Guest Relations - MotoGP Goiânia - Goiânia, Brazil

(2026-03)

Partnership with the City Hall of Goiânia. Provided written and in-person support to international tourists, riders, and racing teams in English and Spanish, resolving questions accurately and professionally under time pressure.

• Collected, organized, and tabulated customer satisfaction (CSAT) forms, translating feedback into actionable insights to improve future events.
• Maintained a calm, service-oriented approach while handling a high volume of visitor requests across a short, high-intensity event window.

Communication Planning - Behind the Market

(2024-12 - 2024-12)

Fashion & advertising industry event. Structured audience positioning and tone of voice for external communications.

Bachelor's Degree - Social Communication — Advertising / Marketing - Federal University of Goiás (UFG) (2024 - 2027)