Renata Santos

Postgraduate in Big Data and Marketing, with solid experience in project management and client-facing for global clients. Performing as a team leader in digital content management and localization programs. Entrepreneurial and analytical profile. A collaborative, problem-solving, and easy-going person focused on results. Ability in communicating with cross-functional teams, Agile project management, discovery & onboarding, and implementation plans. Experienced with business crises.

Team management - oversight of 5 players within digital content admin projects for Latam, APAC, EMEA, and North America clients.

Work with the CMS ecosystem.

Agile Project Management – Scrum.

Global CMS training sessions & documentation.

Localization – oversight of global master content upload & site-building and its translation to local markets. Communication with cross-function teams – Business Analysts, Developers, and QA to improve the process. Contribution to global Digital Content Management pitches - strategy, deck creation, and presentation.

Financial management and performance data reports (Power BI).

Client facing.

1:1 – follow up on team members' personal & professional growth.

Leading new leads under the Content Management team.

Crisis management.

Big Data and Marketing post graduating | ended 2020

Advertising Bachelor's | ended 2016

Started Journalism Bachelor's | 2010