Walleska Profissional

Brazilian, 27 years old, currently pursuing a degree in criminal investigation/law. With over five years of expertise in customer experience and working in the compliance and AML operations sector. I have provided services for companies such as Decolar, Facebook, and most recently, Binance.

Trilingual and proficient in Portuguese, English, and Spanish, with Portuguese being my native language. All of my professional experiences have been in multinational companies and international teams. I have the ability to work in a team, solve problems in a timely manner, and adapt myself to remote environments.

KYC Analyst / AML Screening Analyst L3

• Perform analysis of potential matches against sanctions, PEP and terrorist lists alerted through screening of customers escalated by L1 team.

-Conducting thorough investigations into users' backgrounds through OSINT (Open Source Intelligence) techniques, leveraging publicly available information to gather insights and assess their risk profile on the platform.

-Identifying cases where users were found to be non-compliant with the platform's Anti-Money Laundering (AML) policies and promptly escalating those cases to the offboarding team for appropriate action.

Proactively engaging with users to request any additional information deemed necessary for further investigation, ensuring comprehensive due diligence.

Collaborating closely with the compliance team, providing support and assisting with delegated tasks to ensure adherence to regulatory requirements and maintain a secure and compliant platform environment.

Noteworthy accomplishments in this role include:

• Undertook the task of critically reviewing and evaluating novel methodologies for user analysis. This involved exploring innovative approaches to discern accurate matches while effectively filtering out false positives within the screening analysis process.
• Worked through a backlog of cases that had been previously handled by other agents. My objective was to meticulously update the review logic analysis, aligning it with the recently adopted policies of the company. This undertaking was crucial to ensure compliance with current global regulations and laws pertaining to sanctions and counter-terrorism measures.
• Conducted comprehensive training sessions for newly onboarded team members, equipping them with the necessary knowledge and skills to excel in their roles.
• Developed an extra official Standard Operating Procedure (SOP) organized document to ensure the team adheres to the correct procedures and protocols in their work, promoting consistency, efficiency, and compliance.

Criminal Investigation and Forensic Expertise. (undergraduating)

Graduation program with a primary focus on the analysis and identification of dkey methods and techniques across various fields associated with legislation, criminalistics, and investigation, aiming to adeptly handle the application of legal norms pertaining to Forensic Sciences and Criminal Expertise in both public and private sectors.