Application Support Analyst

• Location: Toronto, ON - Hybrid (1 day a week Tuesday + every second Friday of the month (Training 3 days a week on-site for the first month)
• Pay Rate: $42.23/hr - $49.84/hr
• Contract Length: 12 Months with the possibility of extension

We at Raise are hiring an Application Support Analyst for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.

Responsibilities

• Perform operational support for OpenShift and Kubernetes clusters (ARO & AKS).
• Support environments with activities such as upgrades, maintenance, resource quotas, namespaces, and monitoring.
• Execute basic deployments for public-facing applications hosted on OpenShift.
• Troubleshoot application and platform issues, escalating to senior team members when needed.
• Work with Azure DevOps or similar CI/CD tools for deployment pipelines.
• Support certificate updates, CSR handling, and certificate authority processes.
• Retrieve logs, and open support cases with Red Hat when needed.
• Work comfortably in Linux command-line environments.
• Participate in on-site training (3 days/week first month), then transition to a hybrid model.

Must-Have Requirement

• 2 years+ of hands-on experience working with Red Hat OpenShift or Kubernetes containerization platforms.
• 2 years + production application support in an enterprise environment following CHG and Incident management processes
• 2 years+ experience supporting mission -criticalenterprise infrastructure using best practices for high availability in a 24x7 operational environment.
• Comfortable working with the following tools/technology: RHEL Linux OS, Azure DevOps, GGitHub,Shell Scripting, Microsoft Azure, Redis/MongoDB, Dynatrace or Grafana.

Nice -to-HaveSkills

• Experience supporting applications hosted in a cloud/containerized environment.
• Prior work in a financial institution.
• Familiarity with CI/CD, YAML, or automation tools.

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com