Information Technology Network Engineer

Hiring: Network L1 Support Engineer – Victoria, BC, Canada Company: Sharp Brains Position: Network L1 Support Engineer Location: Victoria, British Columbia, Canada Experience: 1–3 Years Job Type: Freelance / On-Call / On-Demand Engagement: 1099 / Contract Activity Start Date: November 16, 2026 Schedule: Full-Day Support Rates: Hourly: CAD $40 Half-Day: CAD $140 Full-Day: CAD $260 Job Overview Sharp Brains is looking for two skilled and reliable Network L1 Support Engineers for onsite network support activities in Victoria, BC, Canada. The selected technicians will provide first-level network support, troubleshoot connectivity issues, assist with network equipment installations, and ensure smooth network operations across assigned sites.

Key Responsibilities Monitor network connectivity and troubleshoot basic network issues. Diagnose and resolve LAN, WAN, Wi-Fi, and internet connectivity problems. Configure and troubleshoot IP addresses, subnet masks, gateways, and DNS settings.

Perform basic troubleshooting of routers, switches, access points, and firewalls. Assist with network device installations, cabling, and physical connectivity checks. Identify and escalate complex issues to the L2 support team.

Maintain incident records, update tickets, and document troubleshooting activities. Provide onsite technical support across assigned locations.

Required Skills 1–3 years of experience in network support or IT infrastructure. Basic knowledge of TCP/IP, DNS, DHCP, LAN, and WAN. Understanding of IP addressing and subnetting. Familiarity with routers, switches, Wi-Fi access points, and network cabling.

Experience using troubleshooting commands such as Ping, IPConfig, and Tracert. Good communication and problem-solving skills.

Additional Requirements Two Field

Engineers (FEs) required at each site. A ladder is mandatory at all sites. Candidates must confirm ladder availability before accepting the assignment. Must be available for full-day onsite support starting November 16, 2026. Must be flexible for on-call and on-demand assignments.

Interested Candidates

If you are available and interested, please share your updated resume along with your confirmation of availability, relevant networking experience, and ladder availability.

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Brains and become part of our global technical support network!