Program Coordinator

Description :Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impact with our Technology – Solution Delivery team as a Program Coordinator. This diverse team of tech-savvy builders and problem solvers embraces digital transformation, and the possibilities technology brings to the future of our industry.

We’re looking for team members who have a strong sense of ownership and drive, and who thrive on delivering high-quality solutions that are redefining the way MNP does business.MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.Responsibilities

• Provide operational and administrative support for program initiatives, ensuring consistent execution and day-to-day effectiveness
• Maintain program documentation including trackers, knowledge bases, reports, and operational procedures
• Manage recurring operational processes across the program’s application portfolio
• Track initiatives, operations activities, tasks and performance metrics to support program governance and reporting
• Produce operational reports and summaries to support oversight and decision-making
• Support merger and acquisition activities through data, account and user migration coordination
• Monitor automations performance and coordinate troubleshooting and issue resolution
• Coordinate the publication, maintenance and translation of program and vendor documentation and training materials
• Liaise with internal stakeholders and to resolve operational issues, coordinate escalations and maintain service continuity
• Track vendor deliverables, reports, and compliance documentation
• Support application user access, credential management and period audits (for example user access and permissions)
• Assist with minor procurement activities including license requests and renewals

Skills and ExperienceMinimum 3 years of experience in program coordination, project administration, application support, or business operationsStrong organizational and analytical skills, with the ability to manage multiple recurring operational processesHigh attention to detail and ability to maintain structured documentation and trackingProficiency in Microsoft Excel and Office toolsComfortable learning and working with multiple SaaS applications and technology platformsClear and professional written and verbal communication skills * The following experience is considered an asset:

• Working with business applications such as QuickBooks Online, Xero, or other SaaS platforms
• Supporting technology applications or projects
• Working in professional services, accounting, or bookkeeping environments
• Written and verbal English language skills, with French considered an asset

MyRewards@MNPWith a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more!Diversity@MNPWe embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger.

We encourage people with disabilities to apply!

MNP