Scrum Master

Hiring: Scrum Master

Location: Remote within Canada

Contract: Long-term Contract

Openings: 10

Work Hours: 36.25 hrs/week

Onsite: Up to 15% in Alberta, as required

We are looking for experienced Scrum Masters to support digital transformation, service innovation, program review, and product delivery initiatives.

Key Responsibilities:

• Lead and facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, demos, retrospectives, and backlog refinement.
• Coach cross-functional teams on Agile/Scrum practices, estimation, sprint commitments, dependencies, and continuous improvement.
• Work closely with Product Owners on backlog management, release planning, roadmaps, and delivery priorities.
• Identify and remove impediments and help teams become self-organizing and accountable.
• Track and report delivery metrics including velocity, burndown, sprint progress, and quality.
• Support digital service delivery, user research, usability testing, and service/design activities.
• Communicate technical changes and delivery impacts clearly to business and technical stakeholders.

AI & Automation Experience:

• Hands-on use of Generative AI and agentic tools to support Scrum Master activities.
• Experience with prompt design, RAG/structured retrieval, meeting synthesis, backlog support, reporting, and workflow automation.
• Ability to evaluate AI outputs for accuracy, privacy, security, hallucination, and appropriate use.
• Understanding of process automation, digital forms, structured intake, status reporting, and agentic process orchestration.

Mandatory Requirements:

• Active Scrum Master certification.
• 3+ years leading/facilitating Agile ceremonies.
• 3+ years working in an Agile development environment.
• 2+ years coaching teams on Agile methodologies.
• Strong experience working with Product Owners and cross-functional delivery teams.

Preferred:

• North American public-sector experience.
• Digital transformation/service delivery experience.
• UX/service design experience.
• CI/CD and automated testing exposure.
• Experience using AI tools to improve Scrum Master responsibilities.