Services Technical Consultant - Data Conversion

About the Opportunity The Data Conversion Consultant (DCC) actively participates in conjunction with the customer and implementation team to convert a customer's data from a 3rd party vender to Dayforce HCM spec. The DCC will follow established process (KO, receive data, field and data map, validate, test, and deliver) for each iteration of the project. The DCC will work consultatively throughout the project and follow all established practices to ensure customer data is handled securely.

DCCs will provide regular project updates, identify risks, and communicate issues to the Project Manager and Data Conversion Manager. The DCC will follow established SLA and timelines.

What you'll get to do

Provide Implementation Services to Customers

Consult on data extraction

Mapping Source data to Dayforce HCM file spec with the customer and Implementation Team

Build required conversion files, validate, test load, balance and deliver to SLA

Attend internal project meetings and provide status on progress of activities and deliverables

Provide customers with follow-up consulting and general assistance in areas of expertise

Be a “go-to” resource for data conversion for both internal and external users

Contribute to internal Implementation initiatives

Document solutions and contribute to a solutions repository

Document best practices and share with the Practice

Participate in a subject matter expert (SME) program by mastering at least one Dayforce HCM spec (HR Import, Elections, Pay Run History, Garnishments, Benefits)

Focus on Continuing Education

Contribute to internal knowledge share; review questions and provide feedback on a continuous basis

Participate in Continuing Education sessions

Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release

Skills and Experience we value

Bachelor’s degree or equivalent experience

5+ years of experience in Data Conversion

5+ years in consultant role with Dayforce HCM

Experience in business process mapping

What would make you stand out

Fluent (written and verbal) in English and French or English and Spanish

Proficient in Microsoft Office products

Experienced with software in a SaaS / Cloud computing environment including experience with HRIS

Solid understanding of relational databases, application development and SQL

Understanding knowledge of common human capital management (HCM) business practices

Excellent customer relationship acumen

Ability to engage with multiple projects & customers at the same time and manage competing priorities

Excellent organization, communication and collaboration skills

Ability to lead and facilitate customer and internal data conversion

Hiring Manager: Bhavna RamaniRecruiter: Jesse EnglishGrade: 8