Sr. Software Engineer (Python, AWS Lambda)

Role: Sr.

Software

Engineer (Python, AWS Lambda)

Location: Toronto| Canada (Hybrid- once a week in office)

Duration: 06 Months

Role Descriptions:

This role offers an exciting opportunity to shape the future of Customers contact center technology and drive innovation on a global scale.

The successful candidate will play a pivotal role in transforming our engineering practices and delivering cutting-edge solutions that enhance our clients experience and operational efficiency.

We are looking for an experienced and high-performing Full-Stack Software Engineer with at least 10 years of software development experience.

This role will be instrumental in driving innovation| implementing cloud capabilities| and building GenAI solutions across our contact centers in Canada| Asia| and the US.

The ideal candidate has a passion for cutting-edge technologies and a proven track record of building large-scale| complex software systems.

Role and Responsibilities

Participate in the design| development| and rollout of foundational cloud capabilities.

Collaborate with cross-functional teams to implement key software delivery| cloud| GenAI| and DevOps processes.

Create and maintain technical design artifacts that describe application functionality| solution designs| data models| interfaces| and integrations.

Contribute and/or adopt global software engineering re-usable best practice processes.

Essential Skills

MUST HAVE Skill sets

Bachelors degree in computer science or a relevant field

10+ years of experience building large-scale| multi-tier distributed software systems

Hands on experience in cloud technologies| particularly AWS services

Hands-on expertise with Python| Lambda functions| APIs| LLM Models| Java

Experience with DevOps culture| tools| and best practices (e.g.

• Bitbucket| Ansible| Jenkins| CDD)

Strong communication skills| able to articulate complex technical concepts to both technical and non-technical stakeholders.

Ability to work and collaborate with cross-functional teams across multiple locations.

Strong problem-solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives| risks| and benefits.

Demonstrates agility in learning and implementing cutting-edge technologies across diverse tech stacks.

Skillsets:

• 8+ Yrs of overall experience
• Strong / Advanced level Development skills in Python
• Hands-on experience in AWS Services (e.g., Lambda, S3, Sagemaker, Bedrock, Amazon Connect etc.)
• AI, GenAI, Agentic AI exposure / experience on AWS

Skills: Digital : Python~Digital : Artificial Intelligence(AI)~Generative AI

Experience Required: 10 Years & Above