Technical Support Engineer

Project Description:

By applying, you may join one of the world's most respected and fastest-growing institutional investors. Our client is a global investment management organization that invests funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure, and fixed-income instruments.

The client attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:

• Diverse and inspiring colleagues and approachable leaders
• Stimulating work in a fast-paced, intellectually challenging environment
• Accelerated exposure and responsibility
• Global career development opportunities
• Being motivated every day by important social purpose and unshakable principles
• A deeply rooted culture of Integrity, Partnership and High Performance

If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.

Responsibilities:

Technical support role for the platform:

• Deal with L1/L2 tickets
• Escalate to L3 in case of a need
• Collaborate with different stakeholders
• Investigate and provide comprehensive details for quick resolution

Mandatory Skills Description:

• Git (GitHub)
• Linux administration and troubleshooting skills
• Zabbix monitoring platform
• ITIL—incident and change management (ServiceNow)

Nice-to-Have Skills Description:

• Python (basic-intermediate)
• Artifactory
• Atlassian tools (Jira, Wiki)—both as user and as administrator
• Terraform
• Scripting languages (Bash, PowerShell)
• IBM developer platforms (DataStage, UrbanCode, WebMQ)

Languages:

• English: C1 Advanced