Technical Support Representative

Technical Support Specialist — QuickChart

Location: Ontario | Pay: $25/hour CAD

QuickChart is seeking a Technical Support Specialist to help healthcare professionals use our AI-powered clinical platform.

Responsibilities

• Provide friendly, timely support by email, chat, and phone.
• Troubleshoot technical issues and assist with onboarding.
• Help users navigate clinical workflows and EMR integrations.
• Document issues and coordinate with our development team.

Requirements

• Based in Ontario (Sudbury or London ON)
• Previous experience working in healthcare.
• Working knowledge of common EMRs, including Accuro, PS Suite, and OSCAR.
• Strong communication, problem-solving, and computer skills.
• Understanding of patient privacy and confidentiality.