Naoya Matsuda

Reliable and customer-focused professional with experience in food service, beverage preparation, cash handling, and customer support. Worked in a fast-paced karaoke restaurant environment for over 2 years, providing food and drink service while ensuring customer satisfaction. Strong communication skills in both Japanese and English, with a proven ability to work effectively in team environments and quickly learn new tasks.

Customer Service Staff - NB Co., Ltd.

(2017-10 - 2020-06)

• Prepared alcoholic and non-alcoholic beverages, including beer and cocktails.
• Assisted with simple food preparation and food service.
• Operated cash registers and processed customer payments accurately.
• Delivered friendly and efficient customer service in a fast-paced environment.
• Maintained cleanliness and organization of dining, kitchen, and customer areas.
• Worked collaboratively with team members to ensure smooth daily operations.

IT Professional - SIG Co., Ltd.

(2022-04 - 2025-03)

• Worked effectively within a collaborative team environment.
• Managed multiple priorities while consistently meeting deadlines.
• Communicated professionally with clients, colleagues, and stakeholders.
• Assisted in onboarding and training new employees.
• Demonstrated strong attention to detail and problem-solving skills.
• Contributed to process improvements that increased operational efficiency.

Master of Computer Science - Computer Science - Kindai University, Japan (2020-04 - 2022-03)

Bachelor of Computer Science - Computer Science - Kindai University, Japan (2016-04 - 2020-03)