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Fourth-year Environmental Management student at the University of Toronto with experience in data collection, information verification, records management, documentation, and administrative support. Strong attention to detail with demonstrated ability to gather and organize information accurately, communicate professionally, handle confidential information, and work independently under time-sensitive deadlines. Experienced in following established procedures, maintaining data integrity, and supporting operational processes in fast-paced environments.

Proficient in Microsoft Office, including Word, Excel, Outlook, and Adobe Acrobat. Fluent in English and Cantonese, with conversational Mandarin and professional reading proficiency in Simplified Chinese.

Enumerator at Statistics Canada (2026-05 – 2026-07)

• Conducted surveys and collected accurate information while following established procedures and data-collection protocols.
• Recorded and entered information accurately while maintaining confidentiality and data integrity.
• Communicated professionally with respondents, clarified questions, and addressed concerns as required.
• Independently managed assigned workload, prioritized tasks, and consistently met time-sensitive deadlines.

Poll Worker & Deputy Returning Officer at Elections Ontario & Canada (2025-02 – 2025-04)

• Provided front-line support to high volumes of individuals in a fast-paced, high-pressure environment
• Responded to inquiries and guided individuals through processes with clear communication and professionalism
• Maintained order, organization, and strict compliance with procedures in high-traffic public settings
• Handled sensitive information with confidentiality and attention to detail
• Assisted with general operational support tasks, including setup, coordination, and maintaining clean, functional work areas

Team Lead at Zero Latency Toronto (2023-12 – 2025-04)

• Delivered customer briefings and communicated safety procedures clearly in fast-paced group environments
• Supervised individuals and groups during active gameplay while ensuring safety, organization, and positive customer experiences
• Assisted with opening and closing procedures and delegated operational tasks to team members
• Managed high volumes of customer interactions in person and over the phone with professionalism and adaptability
• Responded quickly to operational issues and maintained organized, functional activity spaces

Administrative Records Assistant at M&M Mounting (2020-08 – 2021-03)

• Organized and maintained physical and digital records to ensure accuracy and accessibility
• Managed filing systems and updated records in accordance with organizational standards
• Supported administrative processes by reviewing, sorting, and maintaining documentation
• Ensured data accuracy and consistency across records
• Assisted with inventory tracking and organization of materials and equipment

Bachelor's Degree in Environmental Management, Sustainability & Geography – University of Toronto (2027)