Zoe Zoel
Cutomer servuce
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About
background with 6+ years of experience in responding to all types of customer inquiries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients and co-workers. Eager to embark into a new environment to grow customer loyalty and maintain the h
Experience
•HasgoodknowledgeoftheSingaporeimmigrationrulesand processes.
•Assist withdaytodayprocessingmatterspertainingto employment passes and related passes (EP/SPass/DP etc.) WSG job posting and other related activities like cancellation notification etc.
•Assistandsupportteammemberwithoperationalrelated activities.
•RelationshipbuildingwiththeGovernmentregulatorslikeMOM, WSG, IDA etc. as needed
Effective interactionandmanagingofinternalstakeholders by providing appropriate advice and guidance on immigration processes of the country and company.
- AssistinSingaporeoutboundvisaprocessing.
•KeepabreastoftheupdatesonSingaporeimmigration regulations and provide the updates appropriately to Supervisor.
- Updateimmigrationtrackersandensureaccuracyandtimely information.
- WorkwithourcompanyimmigrationadvisorsinSingaporeand seek assistance as appropriate.
- Haveaneffectiveworkingrelationshipwiththesupportteam (shared services) for the immigration processes.
Education
o levels in tan tock
