Abdessalem Brahem

Customer service and operations professional with over 10 years of experience in banking, management, administration, and client relations. Competitive-level padel player since 2022, holder of a license from the Fédération Tunisienne de Tennis and participant in numerous tournaments in Tunisia and Oman. Recognized for leadership, organizational skills, attention to detail, and the ability to deliver a high-quality customer experience.

Teller Manager and Commercial Advisor - Banque Zitouna

(2014-01 - 2026-01)

• Welcoming and supporting customers
• Managing teller operations and administrative follow-up
• Processing requests and complaints
• Developing lasting relationships with clients
• Coordinating daily operational activities

Owner and Manager - Restaurant Fast Food - Oman

(2023-01 - 2024-12)

• Supervising daily operations
• Managing staff and customer service
• Controlling inventory and supplies
• Resolving operational issues

Accountant - Entreprise privée - Oman

(2021-01 - 2023-12)

• Managing accounts receivable and payable
• Administering payroll
• Preparing reports and administrative follow-up

Banking Commercial Advisor - BIAT

(2007-01 - 2014-12)

• Customer service and banking operations
• Opening and managing accounts
• Promoting products and services
• Managing Western Union operations and currency exchange

Professional Technician Certificate (BTP) - Management Information Systems

WES Canadian Equivalency

Secondary Education - Baccalaureate Level