Arabic Linguist (CAT II) - U.S. Air Force - Iraq
(2025-04 - 2025-07)
- Delivered accurate interpretation between U.S. personnel and Iraqi counterparts during inspections, logistics meetings, and briefings.
- Translated technical documents and security protocols; supported cargo screening and aircraft processing.
- Provided cultural insight and advised leadership on dialects and sensitivities.
- Security Clearance: Active DoD Secret Clearance (Granted 2024).
Program Coordinator – Refugee Health Promotion - ECDC–HMC - Houston, TX
(2024-10 - 2024-12)
- Supervised case managers and wellness specialists; ensured culturally competent service delivery.
- Developed wellness plans, tracked outcomes, and ensured compliance with program standards.
- Coordinated workshops on nutrition, mental health, and preventive care.
Community Health Services Coordinator - ECDC–HMC - Houston, TX
(2024-07 - 2024-10)
- Supported refugees in navigating healthcare, chronic conditions, and available services.
- Built referral networks with hospitals, clinics, and NGOs.
- Monitored health data and conducted follow-up assessments.
IT Service Desk Technician - IT Service Desk - Iraq
(2022-07 - 2025-11)
- Provided technical support through phone and ticketing systems.
- Performed laptop imaging, hardware repairs, and IP/network troubleshooting.
- Installed, configured, and maintained company-approved software and security tools.
- Managed user accounts and permissions; joined systems to Microsoft Active Directory.
- Set up and troubleshot Microsoft Outlook, Exchange mailboxes, and email issues.
- Installed and configured network printers.
- Ensured system stability and compliance with company IT standards.
- Documented all service requests accurately.
Interpreter (Arabic–English) - Multiple Agencies
(2016-01)
Agencies: SOSi, TIN, UTT, Language Services Associates, Language Line Solutions.
- Provided consecutive and simultaneous interpretation in legal, medical, and public services.
- Supported immigration hearings, disability evaluations, and telehealth appointments.
- Adapted to dialect differences and cultural nuances across Arabic-speaking populations.
- Maintained confidentiality and neutrality in sensitive environments.
