Abigail A. Onabolu

To obtain a position as a Community Service Worker in a care facility where I can utilize my passion of working with people

Counsellor - Shipshey Peel Family Shelter

(2023-01)

• Provided daily counselling for clients in stressful situations
• Leveraged interpersonal skills to aid in the success of client relationships

Shelter Worker - St. Leonard's Place

(2022-01 - 2023-12)

Support Worker - Community Living North Halton

(2008-01)

• Independently supported 4+ clients with disabilities through morning and night shifts
• Transported 4+ clients to regularly scheduled appointments in a safe and timely manner
• Assisted with orientation of 15+ new full time, part time, and intern workers

Social Worker - YMCA Women Kitchener-Waterloo Shelter

(2021-01 - 2022-12)

• Provided support and counselling to women in the Kitchener-Waterloo Region
• Efficiently and calmly handled emergency situations that arose between 2 or more clients
• Participated in optional educational workshops and courses to achieve a boost in performance

Customer Service Representative - Canadian Imperial Bank of Canada

(1990-01 - 2000-12)

• Leveraged time management and organization skills to serve 100+ customers daily
• Utilized communication skills to identify customer needs and solve issues
• Developed Microsoft Excel proficiency through operating on spreadsheet data

Diploma - Community Service Worker - Trios College (2013)

Diploma - Property & Casualty Insurance (RIBO License) - Seneca College (2012)

Diploma - Business Administration - The Toronto School of Business, Banking and Finance (1994)