Abiola Sulaimon

As a seasoned professional, I design and implement effective Reconciliation processes that mitigate financial risks and protect organizational assets. I foster collaborative relationships with key stakeholders to identify and address potential revenue leaks, ensuring optimal financial performance.

With a keen focus on customer satisfaction, I drive prompt Reconciliation and Settlement, reducing turnaround times and enhancing overall customer experience. My expertise includes:

• Developing and implementing efficient Reconciliation processes
• Collaborating with cross-functional teams to minimize financial exposure
• Ensuring timely Reconciliation and Settlement to drive customer satisfaction
• Identifying and addressing revenue leakage points

I'm dedicated to delivering exceptional results, driving financial integrity, and exceeding customer expectations. Let's connect and explore opportunities to optimize your organization's financial performance!

• Payment Processing Officer at Kuda Microfinance Bank, Nigeria (2020-2024)
• Dispersed loans, processed transactions, and reconciled accounts
• Resolved customer issues and demonstrated problem-solving skills
• Payment Processing Officer at United Bank of Africa, Nigeria (2018-2020)
• Verified transactions, reconciled accounts, and handled customer disputes
• Utilized investigative and analytical skills to resolve errors
• Customer Support Representative at Guaranty Trust Bank, Nigeria (2014-2015)
• Handled daily bank transactions, customer complaints, and provided exceptional service

• Cert. International Business Management (Product Management), Mohawk College, Hamilton, ON (Expected 2024)
• B. Sc Business Administration & Computing, Bell University of Technology, Nigeria (2022)
• Advanced Diploma in Banking and Finance, Federal Polytechnic Ilaro, Nigeria (2016)