Abishek G.c

I am a passionate Full Stack Developer with over 4 years of experience in software engineering, focusing on.NET, React, and Blazor. I have extensive experience with both front-end and back-end development, producing high-quality solutions and excelling in fast-paced, collaborative situations. I am also enthusiastic about constant learning and innovation.

Customer Service Representative — Grocery - Farm Boy

(2025-11 - 2026-07)

• Support the Department Manager in running daily grocery operations toward sales targets, holding the department steady during high-traffic periods.
• Step into cross-department coverage during peak hours and staffing gaps, keeping service levels consistent store-wide instead of just within one section.
• Enforce Safe Food Handling and Health & Safety standards on every shift, maintaining full compliance across a high-volume perishables department.
• Resolve escalated customer concerns directly, converting complaints into retained repeat visits rather than lost customers.

Assistant Team Leader - Dollarama

(2024-02)

• Run full till operations — opening, closing, and daily cash reconciliation — with a clean, discrepancy-free record.
• Direct daily workflow for the shift by assigning tasks and training new hires, keeping the floor running during the busiest hours without manager intervention.
• Own merchandising execution across 500+ SKUs, driving seasonal planogram resets to corporate visual standards on schedule every cycle.
• Run recurring inventory audits and coordinate restocking, protecting product availability and freshness ahead of it becoming a customer-facing problem.

Post-Graduate Diploma - Project Management (IT) - Lambton College