Adam Bnz

Thorough cleaning of commercial spaces and offices. Management of product inventory and use of specialized equipment. Adherence to safety protocols and collaboration with the team.

Housekeeping Attendant - ENTRETIEN REX LTEE, HOTEL FAIRMONT LE REINE ELIZABETH - Montréal (Canada)

(2024-01 - 2026-12)

• Thorough cleaning of commercial spaces and offices.
• Management of product inventory and use of specialized equipment.
• Adherence to safety protocols and collaboration with the team.

Warehouse Handler - IMC Industries Médico-Chirurgicales - Alger (Algérie)

(2022-01 - 2024-12)

• Loading/unloading, inventory management, and order preparation.
• Coordination with logistics teams for deliveries.

Housekeeping Agent - SARL CLEAN AZUR - Alger (Algérie)

(2020-01 - 2022-12)

• Cleaning of professional premises and management of cleaning products.

Order Management and Customer Service - OXXO Baies - Setif

(2019-01 - 2020-12)

• Handle customer inquiries by phone, email, and chat.
• Resolve customer issues with efficiency and empathy, ensuring their satisfaction.
• Meet or exceed customer satisfaction and retention targets.

Receptionist - Hôtel Novotel - Constantine

(2018-01 - 2019-12)

• Welcome guests upon arrival and carry out quick and efficient check-ins.
• Manage reservations, inquiries, and payments.
• Promptly resolve guest complaints and issues to ensure their satisfaction.
• Provide information about hotel services and local attractions.
• Collaborate with housekeeping and maintenance staff to ensure rooms are ready for guests.

High School Diploma from a University Preparatory Program with Undergraduate Credits (2016-12)