Remote IT Support Specialist
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I am a skilled Field/remote Service Technician with 2-3 years of experience in IMAC services, hardware break-fix, and deskside support for laptops, printers, POS systems, and network devices. Known for exceptional customer service and effective communication, I excel in hardware installations, repairs, and IT support. Additionally, I am adaptable, flexible, and committed to professional growth through ongoing training and skill enhancement.
I hold an A+ Certification and possess vendor certifications from OEMs such as Dell, HP, Lenovo, and Toshiba.