SENIOR MANAGER, DEMAND PLANNING AND COMMERCIAL ANALYTICS - Sunwing Vacations Group
(2024-11)
Strategic inventory planning, demand forecasting, capacity alignment, S and OP, and commercial performance analytics.
- Lead data driven hotel inventory and capacity planning, aligning room availability with flight seat capacity to improve utilization, sales, yield, and profitability by 15% while controlling inventory risk.
- Developed forecasting models using historical bookings, seasonality, booking lead times, and capacity data to replace subjective planning with more consistent, evidence based demand forecasts.
- Facilitate S and OP across Inventory, Payload, Product, Pricing, Sales, and Marketing to align monthly and seasonal operating targets, surface capacity constraints, and coordinate mitigation actions.
- Provide weekly executive health checks by hotel and destination, comparing performance to plan and highlighting risks, opportunities, and external disruptions so leaders can intervene before commercial impact compounds.
- Built hotel chain and destination performance frameworks and KPIs to improve visibility into productivity, target attainment, and inventory exposure across the portfolio.
- Lead and coach a cross functional inventory team, including Supervisors and Coordinators, while partnering with hotel suppliers and internal teams to resolve escalations, maintain availability, and protect service continuity.
SENIOR SUPPLY CHAIN MANAGER - dbrand Inc.
(2018-10 - 2024-08)
End to end supply chain leadership for a high growth technology eCommerce business serving Amazon, D2C, B2B, and retail partners.
- Owned demand planning and forecasting across Amazon, D2C, and B2B channels, including Walmart and Google. Managed 8,000+ SKUs and approximately $8M in annual landed and storage spend using historical demand, seasonality, on hand stock, in transit stock, supplier lead times, and safety stock.
- Used Shopify, NetSuite, PIM, Excel, Smartsheet, and Power BI to connect commercial demand, inventory position, supplier activity, and operational KPIs into actionable planning and replenishment decisions.
- Redesigned the inbound freight strategy from frequent air shipments to consolidated sea freight using MOQ, lead time, and SKU level analysis, reducing freight cost by 63% while maintaining product availability.
- Reduced carrying cost by 13% and stockouts by 98% through ABC and XYZ segmentation, safety stock policies, forecast based replenishment, and weekly exception management.
- Managed domestic and international inventory control, reducing stock discrepancies by 15% through tighter accounting, physical counts, and ongoing inventory governance.
- Restructured outbound carrier strategy across Canada, the United States, Europe, Asia, and Australia, negotiating $250K in recurring annual D2C savings while improving network resilience and service options.
- Redesigned product packaging into three fit for purpose formats, validating quality before rollout and delivering $65K in annual shipping savings without compromising product protection.
- Built 3PL governance around SLAs, on time delivery, order accuracy, cost, shared dashboards, and performance reviews, improving partner service levels by 25% and accelerating issue resolution.
- Led the eight month deployment of NetSuite ERP and Koerber WMS. Involved users in vendor sessions and UAT, built training, managed adoption, and integrated data flows to improve visibility and operating control.
- Protected a critical product launch during supplier delay and port congestion by modeling inventory exposure, activating alternate sourcing, adjusting safety stock, rerouting freight through United States ports, and coordinating customs clearance. Limited delay to a few days.
- Negotiated a $500K supplier credit line and improved payment terms to strengthen cash flow. Led weekly cross functional planning with Finance, Marketing, Customer Experience, and Operations to align demand, purchasing, inventory, and service decisions.
- Managed complex cross border material flows between a United States raw material supplier, Chinese manufacturer, and Canadian operations, reconciling forecast consumption to actual usage to reduce waste and protect production continuity.
- Used performance dashboards to correct supplier quality and delivery problems, introduced a constrained vendor to an alternate raw material source, and maintained continuity with an alternate sourcing contingency plan.
- Led proactive CBSA CARM readiness and customs compliance controls, partnering with Legal, Finance, and HR to maintain operational continuity and audit ready processes.
- Built practical onboarding and system training with super users and feedback loops, increasing new hire productivity by 40% and reinforcing change adoption.
SENIOR LOGISTICS AND PURCHASING MANAGER - Kiyan Traders
(2016-03 - 2018-09)
Procurement, warehousing, distribution, fleet management, inventory control, and team leadership.
- Managed 20 Fleet Assistants and Warehouse Officers across purchasing, transportation, distribution, warehousing, and fleet operations. Reduced logistics cost by 15% and improved operating efficiency by 25%.
- Implemented a computerized inventory management system through phased rollout, hands on training, verification controls, and super users. Increased warehouse productivity by 28% and reduced retrieval time by 35%.
- Negotiated supplier agreements generating $20K annual savings and improved procurement efficiency by 20%. Reduced inventory reporting errors by 30% and vehicle downtime by 10%.
- Led tender and contract processes, improving negotiation outcomes by 15%. Strengthened asset tracking and disposal controls, reducing asset loss by 12%.
SENIOR MANAGER, ASSETS MANAGEMENT - Ministry of Health
(2015-10 - 2016-02)
Large scale health logistics, contingency planning, compliance, and multimodal distribution.
- Directed 30 to 40 logistics professionals supporting a malaria intervention program across 42 districts. Delivered logistics strategies with 95% on time execution and strict budget and timeline control.
- Coordinated air, land, sea, and rail movements, reducing logistics delays by 30%. Improved operating efficiency by 25% while maintaining 100% audit compliance and an A1 Operational Service Delivery and Value rating.
- Developed drawdown and liquidation contingency plans that achieved 100% readiness in contingency audits. Improved logistics reporting accuracy by 15% and team performance by 20% through training and control routines.
SENIOR LOGISTICS AND INVENTORY MANAGER - Save the Children USA
(2012-05 - 2015-09)
Supply planning, warehousing, stock control, partner capability, donor compliance, and financial controls across 19 districts.
- Designed warehousing and stock control processes across 19 districts and four implementing partners, reducing stock discrepancies by 30% and improving stock transfer efficiency by 25%.
- Reduced lead time variance by 20% and logistics cost by 15% while improving procurement planning, reporting, and donor compliance. Achieved 100% audit compliance and an A1 external service rating.
- Established weekly procurement and asset reporting, increasing financial reporting accuracy by 20%. Improved logistics and implementing partner reporting accuracy by 30% through structured review and issue resolution.
- Trained implementing partner teams on program management and compliance, increasing adherence by 25% and strengthening execution consistency across the field network.
