Field Risk Specialist - Solifi - Calgary, AB
(2023-10)
Provide national field audit and risk mitigation coverage for Solifi, safeguarding dealer floor-planned inventory across four provinces through rigorous, compliance-driven inspections.
- Execute 35–40 comprehensive inventory audits monthly (5–7 weekly) across dealership networks in Alberta, British Columbia, Manitoba, and Ontario, verifying floor-planned assets through VIN and serial number inspections while ensuring full compliance with lender, client, and organizational standards.
- Independently manage complex, multi-province audit schedules and travel logistics, consistently meeting demanding operational deadlines while supporting Solifi's audit operations nationwide.
- Build trusted partnerships with dealership leadership and client representatives by delivering clear audit findings, resolving discrepancies professionally, and reinforcing Solifi's reputation for integrity and client service.
- Mentor and train newly hired Field Risk Specialists on audit methodology, technology, and compliance standards, strengthening team readiness and operational consistency.
- Leverage mobile audit technology to document inventory accurately, identify financial and operational risk, and deliver timely reports that inform business decisions, earning recognition from leadership for professionalism, sound judgment, and composure under pressure.
- Identify recurring audit trends and recommend practical process improvements that enhance audit quality, efficiency, and client confidence.
Project Manager - HCL Canada - Calgary, AB
(2022-08 - 2023-03)
Directed enterprise technology delivery for HCL Canada, managing multimillion-dollar client engagements for Apple, HP, and IBM from planning through execution.
- Led cross-functional teams of 50+ employees delivering technology projects for multiple external enterprise clients, including Apple, HP, and IBM, building strong client relationships as a trusted delivery partner from planning through delivery.
- Oversaw an operating budget of $12M+ across concurrent client engagements, ensuring projects were delivered on time and within financial targets.
- Directed development of editing and filtering tools for Apple, system enhancements for HP, and an improved internal system navigation tool for IBM that streamlined access to inbound tickets, enabling faster response times and helping reduce ticket backlog.
- Collaborated with 20+ internal and external stakeholders across technical and client teams to align priorities, manage risk, and maintain transparent executive reporting throughout each project lifecycle.
Assistant General Manager - Saltlik Steakhouse - Banff, AB
(2019-02 - 2021-09)
Delivered operational leadership for a $1.7M+ premium restaurant in one of Banff's busiest hospitality environments, partnering with senior leadership to monitor KPIs and drive continuous improvement in service quality and financial performance.
- Led, coached, and developed a team of approximately 30 employees, fostering a high-performance culture built on accountability, collaboration, and continuous improvement.
- Oversaw service delivery for 150+ guests daily with an average check of $85, consistently maintaining high standards of hospitality and operational execution.
- Optimized labour scheduling and workforce planning to balance staffing with business demand, maximizing productivity while controlling labour costs.
- Managed full-cycle recruitment, onboarding, training, and performance management, improving employee development and retention.
- Directed inventory management and cost controls, including placing purchase orders twice weekly, to support profitability and reduce waste.
