Ahmed Saeed
Service Technician
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About
Experienced Biomedical Engineering Technologist with a strong background in the repair, maintenance, and calibration of medical equipment. Skilled in biomedical instrumentation, troubleshooting, and ensuring optimal functionality of critical medical devices. Adept at building positive patient relationships by providing clear communication, and tailored support to meet the unique needs of patients and healthcare teams.
Actively seeking a position where I can apply my technical expertise, hands-on experience, and commitment to quality and safety in healthcare environments. Dedicated to advancing medical technology, enhancing patient satisfaction, and ensuring reliable, well-maintained equipment to support optimal patient care.
Experience
Service Technician at Home Medical Equipment (HME) (2025-11 – Present)
- Provided setup, maintenance, and troubleshooting for mobility equipment including scooters and power wheelchairs, ensuring safe and reliable operation for clients.
- Maintain detailed service documentation, recording repairs, inspections, and maintenance activities in accordance with quality and compliance standards.
- Educated patients and caregivers on proper equipment usage, safety procedures, and basic troubleshooting, enhancing user confidence and satisfaction.
- Diagnosed and resolved mechanical and electrical issues, demonstrating strong problem-solving and technical skills in a field service environment.
- Support equipment intake, cleaning, and preparation following proper decontamination protocols.
Barista at Starbucks Company (2019-06 – Present)
- Delivered exceptional customer service in a fast-paced environment, ensuring a positive experience while maintaining high standards of cleanliness and safety, akin to healthcare protocols.
- Managed multiple tasks simultaneously, including operating espresso machines and preparing custom orders, demonstrating strong attention to detail and precision.
- Ensured compliance with food safety and health regulations, applying infection control measures to maintain a sterile environment and safe product handling.
- Trained and mentored new team members, fostering effective communication and teamwork.
- Efficiently handled inventory, restocking supplies, and managing equipment, maintaining optimal functionality.
- Engaged in customer feedback and problem-solving, ensuring quick resolution of issues and customer satisfaction, demonstrating strong interpersonal and communication skills.
Education
Advanced Diploma in Biomedical Engineering Technology – Centennial College (2021-09 – 2024-12)