Ainee

Results-driven professional with experience in telecommunications, banking customer service, and logistics dispatch. Skilled in customer retention, sales, load coordination, LoadLink usage, ELD & GPS tracking, and resolving issues in fast-paced environments.

Dispatcher - Canadawide Logistics Ltd

(2021-01 - 2023-12)

• Coordinated routes and load assignments.
• Used LoadLink to source and manage freight.
• Monitored drivers via ELD/GPS systems.
• Communicated with brokers, drivers, and clients to ensure on-time delivery.

Customer Service Representative - RBC

(2013-01 - 2014-12)

• Managed high-volume inbound calls.
• Resolved account inquiries while meeting compliance standards.

Retention Specialist - Rogers Communications

(2012-01 - 2013-12)

• Retained customers through negotiation and tailored solutions.

Sales Associate - Bell Canada

(2009-01 - 2011-12)

• Sold mobile devices and service plans while exceeding targets.

Office Assistant Diploma - Brighton College (2015-12)

High School Diploma - Princess Margaret Secondary School (2006-12)