Ajita Shukla

Administrative Assistant Bristol Family Medical Clinic | Mississauga, Canada

Managing client data
Coordinating with clients and insurance companies to keep track of customers' applications through calls and emails.
Coordinating different meetings, and scheduling appointments and tasks
Billing and cash handling for customers
Maintaining documents and other tasks required for the smooth operation of work.
Scheduled appointments, meetings, and events for management staff.
Provided secretarial and office management support while building cooperative working relationships.
Organized files, developed spreadsheets, faxed reports and scanned documents, and maintained the front desk and reception area neat and organized.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Responded to customer issues to provide immediate resolution and improve retention.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Pleasantly welcomed visitors, answered phone calls, and maintained the front reception desk.
Maintained accurate department and customer records.
Answered phone calls and emails to provide information, resulting in effective business correspondence.

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